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TERMS OF SALE
These Terms and Conditions of Sale define the procedure for ordering, paying for, delivering and submitting complaints about products offered on our website. The Supplier (Seller) of the products offered in the Providenca webshop (hereinafter referred to as “Products”) is Obrt za turizam Trau and the Customer is any visitor to the Web Catalog who selects at least one Product, completes the online order form and sends it to the Seller.
ORDERING
Products are ordered using the online form or by telephone. The Customer should complete the Profile with the general particulars required for the payment and delivery of the chosen Products and will be notified by e-mail after his/her order is fulfilled. After you select a Product, you may click its details and learn everything about it or have a better look at it and, if you want to buy it, just click the shopping cart and it will immediately be added to it. Within your shopping cart, you may choose quantities or select not to make any purchase. You shopping cart will be constantly visible and accessible to you so you can take your time browsing our window. Once you are done shopping, return to your shopping cart and select Complete Order. You will receive a notification of successfully completed shopping at your e-mail address.
PAYMENT
The following payment options are available:
1. Credit Cards
MasterCard® i Maestro®, Visa, Discover i Diners.
While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
2. Bank transfer
When you choose this payment method, you will receive an order confirmation with all the information you need to make a payment. You can then make payments by using internet banking or by the way you normally pay your bills – via bank, mail or similar. Upon receipt of payment we will send you ordered items.
3. Cash on arival in Agency
Payment is made when you come to our Agency and pay for products or services.
When we receive the money, you will get the voucher. The agency is obligated to give the Customer advise in choosing the suitable service, but the Customer is responsible for his choice. Once the tour and availability of date is confirmed Agency will offer to the Customer several methods of payment which the Customer will need to confirm in order to book the tour. Costumer has two working days to accept that proposal and to secure the reservation.
Agency is committed to protect the Customer’s personal information which will not be sold, traded, or rented to any third part.
PRODUCTS AND SERVICES AVAILABLE ON WEBSHOP
The following products and services are available for paying and reservation over webshop:
NOTE: Before purchasing any product / service, you need to contact the agency at +385915230860 to further check availability.
Group tours:
Other group excursions are available on request, including land excursions.
Private tours:
Boat rental:
Other ships go on request.
Providenca Travel & Charter offers a wide range of amazing boat tours & organises transfers all
over the Dalmatian coast. We also offer boat charter services in Trogir, Split, Solta, Vis, Brač,
Hvar, Makarska and across whole Croatian side of Adriatic. Welcome to Croatia – ideal country
with over 1000 islands and 1000 reasons to come and explore it. Looking for something different?
Contact info:
Providenca more d.o.o., turisticka agencija Providenca charter & travel
Branch Manager: Magdalena Pulić
VAT no. HR36885263950
Kralja Tomislava 16, 21220 Trogir, Croatia
Office – Magdalena: +385915230860
E-mail: info@charter-providenca.com
Working hours:
Winter working hours (November – April):
Working day (Mon-Fri): 8:00AM – 2:00PM
Summer working hours (May – October):
Monday-Saturday: 6:30AM – 2:30PM
Terms and conditions:
General Terms and Conditions
Privacy Policy and GDPR
Terms and condition of sale
Security of online payments
Returns and complaints
Notice on the procedure for submitting a written complaint
For more information, see HERE
While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.